Avaya's headquarters are located at 211 Mt. Airy Road, Basking Ridge, New Jersey. The company has offices located in over 145 countries worldwide.Recognition
DellOro Group has called Avaya a leader in Unified Communications and Enterprise Telephony Drew Kraus et al. called Avaya a leader in Contact Center. It was named a as a leader in Enterprise messaging by T3i Group in 2010 MZA, Ltd. recognized its Range audio conferencing in 2010. IntelliCom Analytics named it a leader in Hardware maintenance
Gartner places Avaya in the Leaders quadrant because of its comprehensive vision and its possibilities to implement these:Leaders Quadrant in the Gartner Magic Quadrant for Corporate Telephony, worldwide, in 2009, 2010 Leaders Quadrant in the Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide, 2008, 2009, 2010, 2011 Sponsorship
Bell Canada (BCE), using Avaya's hardware, was the official Converged 10 Gigabit Ethernet network provider for the 2010 Winter Olympics. Avaya was the official Converged Communications Provider for the 2006 FIFA World Cup. It also previously provided the communications networks for the 2002 FIFA World Cup and the FIFA Women's World Cup in 2003.